The Big Carrot understands the importance of your privacy.

This policy will review how we process and use the information that we collect whether on this website, over the phone or in person. Information that is collected through feedback, registration or when making a payment is securely stored and will never be shared with outside parties unless there is consent.
All information is voluntarily collected and the Big Carrot does not use cookies to track trends or analyze shopping patterns. The only information our site will ask for is your name, phone number, email address and from time to time, your home address. The Big Carrot website is not designed to perform monetary transactions or collect credit card information and any instance of this should be reported to the customer service manager. Your information will not be used to inform you of in store events or news flyers unless we have your consent. Under no circumstance would the Big Carrot share or sell your information to third parties.
The Big Carrot reserves the right to store personal information until the termination of a contract or transaction. Proper disposal is used to ensure your safety and online databases will be cleared on a regular basis.

If you have any questions about this policy, please do not hesitate to call us at 416-466-2129.