Product Recalls

In the event of a product recall the following procedure is implemented for the safety of our customers and staff.

  1. Identify all recalled products and their location in our system
  2. Remove and segregate products to prevent customer access
  3. Post a notice in store and on-line for customers and staff
  4. Accept all returns on recalled items

The products listed below are items that we carry or have carried at the Big Carrot. Click the product name to reveal more details about the recall.

For more detailed information on product recalls click here for the Canadian Food Inspection Agency website.

Date: May 5, 2021
Status: Closed

The Big Carrot is issuing a voluntary recall of the following Big Carrot Cold Pressed Juices: Heart of Gold, Orange Juice and Turmeric Ginger Shot due to a possible presence of glass. No complaints or injuries have been reported.

These juices have expired, however, if you have any products matching these expiration dates remaining in your refrigerator, please return for a full refund. For more information please visit our recall page. 

Product: Heart of Gold
Size: 16 oz/10 oz.
Exp. Date: 05/03/2021

Product: Orange Juice
Size: 16 oz.
Exp. Date: 05/03/2021

Product: Turmeric Ginger Shot
Size: 2 oz.
Exp. Date: 05/05/2021

Date: November 30, 2019
Product: Romaine Lettuce
Status: Open

The Public Health Agency of Canada is advising individuals in Canada to avoid eating romaine lettuce and anything containing romaine lettuce from the Salinas growing region of California.

Please know that we have confirmation from our suppliers that the romaine carried at The Big Carrot, used in the Juice Bar and Kitchen is NOT from the Salinas area. We will continue to monitor this situation closely.