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The Big Carrot Natural Food Market is a great place to work and grow. We understand that our employees ultimately make us who we are. We strive to employ passionate and engaged individuals from diverse backgrounds who through their passion and character bring our vision, food, and community closer together.

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We would like to thank you for choosing The Big Carrot. Please remember only qualified candidates will be contacted for an interview.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Temporary (4 months) Interim Produce Assistant Manager (Danforth) Full-time

Job Summary

The primary function of the Produce Assistant Manager is to provide overall day-to-day operational functionality of the department in the absence of the Produce Manager; to ensure adequate receiving, stocking, rotation and preparation of produce and bulk items; to meet objectives for sales, inventory turns, labour, product selections and customer service.

Major Responsibilities

At the discretion and/or in the absence of the Produce Manager, duties may include:

  • Oversees department staff supervision, scheduling, task delegation, stock movement and rotation, equipment function, and departmental cleanliness as per departmental and store policies and procedures.
  • Makes observations and documents day-to-day running of the department and confers with Department Manager on a regular basis regarding the state of the department.
  • Attends all Department and Manager Meetings if and when required.
  • Offers prompt and courteous customer service, field customer complaints, solves customer conflicts, and proactively determines customer needs.
  • Creates a positive environment amongst department employees, motivates staff to take responsibility and to make decisions based on experience.
  • Participates in purchasing product, budgeting, and/or analyzing departmental financials.
  • Keyholder responsibilities include but are not limited to ensuring store-wide opening or closing tasks are met; acting as management representative in situations requiring manager intervention (e.g. staffing issues, customer complaints, equipment failure, messages for management personnel)
  • Adheres to all operational and health & safety policies and procedures, the Occupational Health & Safety Act, and any organic compliance standards and procedures.
  • Perform any other job-related and/or managerial tasks at the discretion of the Produce Manager or Store Manager.

Skills/Attributes Required:

  • Knowledge of current trends in the natural foods industry.
  • Has the experience and ability to read and understand financial statements.
  • Outstanding leadership, organizational and communication skills. (Required to deliver effective direction, relay strategic information, and discipline.)
  • Computer skills (PC applications; email; Excel, etc.)
  • Ability to provide create a positive working environment that fosters creativity and problem solving.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.
  • As keyholder, may work indoor and outdoor in all seasons and varying temperatures, some heavy lifting required (up to 55lbs); excellent customer service skills required

Education/Experience Required:

  • 1-2 years of relevant retail management experience in a grocery setting.
  • Relative management college level diploma an asset.  

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.