Work with Us

The Big Carrot Natural Food Market is a great place to work and grow. We understand that our employees ultimately make us who we are. We strive to employ passionate and engaged individuals from diverse backgrounds who through their passion and character bring our vision, food, and community closer together.

All our most current job openings are listed below. Simply click on APPLY NOW to attach your resume and cover letter

We would like to thank you for choosing The Big Carrot. Please remember only qualified candidates will be contacted for an interview.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Part-time Cashier (up to 24 hrs/week) Southwood

Job Summary:

The primary function of the cashier is to provide overall exceptional customer service for the Big Carrot by facilitating a pleasant shopping experience while processing transactions of customer purchases. 

Responsibilities:

  • Provide excellent customer service by interacting with customers in a friendly, familiar and efficient manner.
  • Perform all transactions as accurately as possible, keeping debit and credit receipts neatly placed in the sections provided. 
  • Ensure manufacturer’s coupons are examined and processed accurately.
  • Process refunds as per Cash Department best practices.
  • Bag groceries neatly and efficiently if required.
  • Prior to starting shift ,when possible, check for new products daily (especially in the Produce Department).
  • Notify supervisor of any customer complaints and concerns, price discrepancies,  and equipment problems and/or tech issues that arise.
  • Update lost grocery file as necessary.
  • Return product and bottles to designated shelves when required.  
  • Direct customers to Customer Service for returns, complaints, and other situations that warrant longer explanation unrelated to the cash front.
  • Assist other cashiers when free and as needed.
  • Arrive for the start of shift on time and ready to work. Remember to give yourself a few minutes to get settled and look over product skus and codes.
  • Make sure to follow posted schedules unless otherwise advised.
  • Perform closing duties which can vary from trash disposal to general tidy up as directed by a Cash Supervisor.
  • Observe the policies and procedures regarding store operations and the health and safety policy.
  • All other duties as required by the department manager.

 

Skills, Knowledge and Experience:

  • No previous education required
  • Previous experience working with processing cash, debit and credit transactions an asset
  • Enjoys working with customers and the public
  • Attention to detail
  • Remaining attentive, focused, and calm in an often busy environment
  • Ability to prioritize workload
  • Flexibility of schedule (weekends and evenings)

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Full-time Production Cook (33 to 37.5 hrs/week) Southwood

Job Summary:

The primary function of the Production Cook is to use the knowledge and skills required to prep, cook, and store vegetarian and non-vegetarian food. Such skills include being proficiently able to utilize a wide range of kitchen tools including, but not limited to, proper knife handling.

Major Responsibilities:

  • Follows designated methods and policies and procedures including, but not limited to, safe food handling and organic compliance standards for food preparation, storage, and serving of vegetarian dishes and dishes containing meat.
  • Uses and maintains all kitchen equipment safely and appropriately and maintains a clean and safe work area as per policy and procedures.
  • Provides excellent customer service when in contact with customers or other staff.
  • Performs all other related job duties as required by the Food Service Managers and Supervisors.

Organic Compliance

  • Attends all required Organic Compliance trainings and follows designated protocols
  • In the event that compliance of organic standards procedures cannot be met, notifies manager/supervisor or Standards Coordinator.
  • All other responsibilities related to organic compliance that are recommended by the Standards Coordinator with the support of the General Manager and/or Store Manager

 

Skills, Knowledge and Experience:

  • 1 year kitchen experience
  • Professional communication skills are required.
  • Ability to take direction and work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Ability to efficiently utilize time management skills in a multi-tasking environment
  • Must be available evenings and weekends

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Part-time CSR/Nutritionist (up to 24 hrs/week) Southwood

Job Summary:

The primary function of the Customer Service Representative / Nutritionist is to provide overall frontline customer care, through clear communication with customers, staff, and department managers. The role requires effectively delivering one-to-one and group information either in a preventative or a service capacity, and to achieve and maintain the highest level of customer satisfaction.

Major Responsibilities:

CSR/Cash Responsibilities

  • Excellent customer care aptitude in all avenues of customer interaction.
  • Research and update customer handout sheets.
  • Process customer requests i.e cooking class enrollment, mail outs, nutritional store tours (refer to department training binder.)
  • Various cashier duties: keying in or scanning the price of merchandise, receiving payments, bagging productivity
  • Receive, stock, and face appliances/department products.
  • Follow opening, closing, and cleaning procedures.
  • Facilitate and support the roles of the Department Manager and Head Nutritionist.
  • Completes all tasks as indicated by Department Manager, Head Nutritionists, and Standards Coordinator as required to fill the needs of the job.
  • Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability. Involves retrieving desired items or providing personal shopping assistance.

 

Nutritionist Responsibilities

  • Researching how the body’s functions are affected by nutrient supply, examining the process of nourishment, and the association between diet, disease and health.
  • Well-versed in current products, trends, and food issues as well as the store’s active projects and ongoing standards initiatives.
  • Investigating the relationship between genes and nutrients, studying how diet affects metabolism.
  • Providing health and wellness advice and promoting healthy eating and lifestyle.
  • Involvement in outreach projects in collaboration with the PR in the Marketing department.
  • Advising on specific diets and dietary needs.
  • Educating customers about nutrition.
  • Working as part of a multi-disciplinary team/supporting the work of other healthcare professionals (NDs, Herbalists).
  • Host store tours regarding specific and general food related or store topic.
  • Responsibilities may include any additional job-related duties as required by the Store Manager

 

Skills, Knowledge and Experience:

  • A degree in Holistic Nutrition from an accredited institution is required
  • Minimum of 2 years previous customer service experience or working one-on-one with the public is an asset.
  • Training, knowledge, and awareness of Canadian organic standards, genetically engineered foods and food security is an asset.
  • Teamwork skills demonstrated from past work experience an asset.
  • Good interpersonal, communication, and social skills.
  • Previous experience working with processing cash, debit and credit transactions an asset
  • Must be available evenings and weekends

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Full-time Produce/Bulk Staff (33 to 37.5 hrs/week) Danforth

Job Summary:

The primary function of the Produce-Bulk Staff is to maintain a well stocked floor and clean department area while providing great customer service and being mindful of general operating procedures.

Major Responsibilities:

  • Follows designated departmental methods and store policies and procedures including, but not limited to, organic compliance standards for prioritizing, organizing and receiving orders, labelling, rotating and processing stock, storage, cleaning and waste removal.
  • Maintains clean, neat, and appropriately labelled shelves (ex. name of products, price, sale price, etc.)
  • Coordinates the flow of stock from the back store room onto the shelves and into bins on the sales floor, pulling and rotating product according to expiry dates.
  • Maintains awareness of spatial orientation on the floor to allow ease of customer traffic in the aisles.
  • Provides excellent customer service by offering prompt, informative and polite customer service to all customers when on the floor or over the phone  (includes retrieving products for customers and ensuring customer questions or concerns are addressed).
  • Communicates effectively with supervisors, fellow employees, and customers regarding special orders, product requests, and day-to-day briefs as per departmental methods and policies.
  • All other tasks deemed necessary by the Department Manager.

 

Skills, Knowledge and Experience:

  • Previous experience working with produce, retail, grocery, and/or customer service is an asset 
  • No previous education required
  • Ability to move loads of 35+ lbs.
  • Strong work ethic, shows initiative and the motivation to complete work assignments
  • Punctuality – arriving to work on time and completing assigned shifts
  • Flexibility of schedule (weekends and evening)
  • Must be available evenings and weekends

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

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