The curbside pick-up/delivery program is on hold until further notice. Sorry for the inconvenience.

Work with Us

The Big Carrot Natural Food Market is a great place to work and grow. We understand that our employees ultimately make us who we are. We strive to employ passionate and engaged individuals from diverse backgrounds who through their passion and character bring our vision, food, and community closer together.

All our most current job openings are listed below. Simply click on APPLY NOW to attach your resume and cover letter

We would like to thank you for choosing The Big Carrot. Please remember only qualified candidates will be contacted for an interview.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Temporary Customer Service Representative ( 12 months) Danforth

JOB SUMMARY

The primary function of the Customer Service Representative ( CSR) is to provide overall frontline customer care through clear communication with customers, staff, and the Department Manager, and to effectively deliver, as needed, one-to-one and group information in or a service capacity. 

JOB DESCRIPTION

Customer Service Responsibilities

  • Excellent customer care in all avenues of customer interaction
  • Process customer requests (i.e mail outs, special orders, point card enquiries etc.)
  • Receive, stock, and face appliances/books/other department products
  • Following opening, closing and cleaning procedures
  • Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability; retrieve desired items or provide personal shopping assistance
  • Research and regularly update customer service knowledge of products, trends, and food issues as well as the store’s active projects
  • Completes all tasks as indicated by the Department Manager, Standards Coordinator and PR Coordinator as required (includes online and in-person outreach and standards projects)

 

SKILLS, KNOWLEDGE, and EXPERIENCE

  • Minimum of 2 year experience in customer service field
  • Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset
  • Teamwork skills; good interpersonal, communication and social skills
  • Ability to multi-task and prioritize multiple demands.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

 

PT Dispensary Consultant up to 24 h/wk ( 3 positions available, evenings and weekends) Danforth

Job Summary

The main responsibility of the Wholistic Dispensary Consultant is to provide excellent customer service using their product knowledge, expertise in their field of study, engaged customer interaction and positive interdepartmental attitude.

Job Duties

  • Provide a prompt and educated customer service experience.
  • Apply consultation experience to specific customer needs by building a unique customer/consultant relationship.
  • Assess customer’s requirements, active listening, educated product information and balanced closing sales techniques.
  • Process point of sales transactions quickly and efficiently.
  • Stock products and perform other required duties in times of low customer traffic
  • Follow department cleanliness requirements.
  • All other duties as required by department management and supervisors

Skills/Attributes Required:

  • Customer service oriented attitude, leads by example.
  • Demonstrated ability to handle multiple demands.
  • Flexibility of schedule (weekends and evening)

Education/Experience Required:

  • Knowledge of supplements a requirement (e.g. general uses, relation to health conditions, brands)
  • **Certification or diploma in a holistic health field (e.g. ND, Homeopathy, Herbalist, TCM etc.) required. 
  • **Naturopathic students in Year 2 or above are also welcome to apply
  • Previous experience working as a natural health care consultant or clinical practitioner is an asset
  • Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset.

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

FT Dispensary Consultant (33-37.5 hours; available evenings and weekends) Danforth

Job Summary

The main responsibility of the Wholistic Dispensary Consultant is to provide excellent customer service using their product knowledge, expertise in their field of study, engaged customer interaction and positive interdepartmental attitude.

Job Duties

  • Provide a prompt and educated customer service experience.
  • Apply consultation experience to specific customer needs by building a unique customer/consultant relationship.
  • Assess customer’s requirements, active listening, educated product information and balanced closing sales techniques.
  • Process point of sales transactions quickly and efficiently.
  • Stock products and perform other required duties in times of low customer traffic
  • Follow department cleanliness requirements.
  • All other duties as required by department management and supervisors

Skills/Attributes Required:

  • Customer service oriented attitude, leads by example.
  • Demonstrated ability to handle multiple demands.
  • Flexibility of schedule (weekends and evening)

Education/Experience Required:

  • Knowledge of supplements a requirement (e.g. general uses, relation to health conditions, brands)
  • **Certification or diploma in a holistic health field (e.g. ND, Homeopathy, Herbalist, TCM etc.) required. 
  • **Naturopathic students in Year 2 or above are also welcome to apply
  • Previous experience working as a natural health care consultant or clinical practitioner is an asset
  • Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

2 months Temporary Front of House/ Food Assembly Staff ( up to 16 hours/wk; evenings and weekends) Danforth

JOB SUMMARY

FOH Service and Food Assembly Staff are responsible for providing friendly and efficient customer service by portioning, slicing, assembling, packaging, weighing, and pricing prepared foods.  Staff are also required to assist with department cleaning and food prep as needed. 

JOB DESCRIPTION

  • Provide excellent customer service while efficiently serving and assembling food orders. 
  • Assist in portioning, packaging, and labelling prepared food items.
  • In order to adhere to food health and safety standards, maintain a clean and safe work area.
  • Work efficiently and effectively with other staff to uphold organic standards while producing and serving the highest quality food items.
  • Performs all other job-related duties as assigned by Food Service Manager and Supervisors.

EXPERIENCE, QUALIFICATIONS, and SKILLS

  • Experience with food prep and food service is an asset.
  • Ability to understand and carry out oral and written instructions.
  • Strong interpersonal skills.
  • Multi-task during periods of high customer volumes.

PHYSICAL REQUIREMENTS

  • Constant standing/walking.
  • Occasional stooping, pushing, and lifting up to 40 lbs.
  • Exposure to knives / sharps, and hot temperature foods / liquids / surfaces.

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

PT Baker - Beach (up to 24 hours/wk)

JOB SUMMARY

The primary function of the Baker is to provide overall proficiency and assistance in the production of baked goods while ensuring The Big Carrot’s adherence to organic, non-GMO standards.

JOB DESCRIPTION

  • Assist with quality assurance and customer satisfaction by following preset formulations on a consistent basis to keep the quality and cost constant.
  • Learns and adheres to the designated cooking / baking methods for consistently preparing the appropriate baked goods.
  • Food preparation which includes but are not limited to, cleaning, chopping, peeling foods.
  • Ensures proper storage method of food ingredients in their designated area and ensuring that they are rotated properly.
  • Safely using kitchen equipment which includes, but are not limited to, dishwasher, oven, stove (gas top), knives, robot coupe, hand shredder, and small grader.
  • In order to adhere to food health and safety standards, maintain a clean and safe work area and ensure proper cleaning of kitchen equipment.
  • Work efficiently and effectively with other staff to uphold organic standards while producing the highest quality food items.
  • Provide excellent customer service when in contact with customers or other staff.
  • Understand and observe all policies & procedures concerning store operations and health & safety.
  • Performs all other duties as required by the Kitchen Manager and Food Services Program Manager.

EXPERIENCE, QUALIFICATIONS, and SKILLS

  • Previous experience as a baker is an asset.
  • Ability to work non-traditional work schedule which includes night shifts.
  • Professional communication skills are required
  • Ability to take direction and organize tasks
  • Ability to work in a team environment and independently.
  • To efficiently utilize time management skills in a multitasking environment
  • Must be available for weekend shifts
  •  

PHYSICAL REQUIREMENTS

  • Constant standing/walking.
  • Occasional stooping, pushing, and lifting up to 40 lbs.
  • Exposure to knives / sharps, and hot temperature foods / liquids / surfaces.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only short-listed candidates will be contacted for an interview.

3 Month Temporary Cashier Part-time up to 24 hours/ week (Danforth)

Job Summary

The primary function of the Cashier is to provide overall exceptional customer service for The Big Carrot by facilitating a pleasant shopping experience while processing transactions of customer purchases. 

Responsibilities

  • Provide excellent customer service by interacting with customers in a friendly, familiar and efficient manner.
  • Perform all transactions as accurately as possible, keeping debit and credit receipts neatly placed in the sections provided. 
  • Ensure manufacturer’s coupons are examined and processed accurately
  • Process refunds as per Cash Department best practices.
  • Bag groceries neatly and efficiently if required.
  • Notify supervisor of any customer complaints and concerns, price discrepancies, and any equipment problems / tech issues that arise.
  • Update lost grocery file as necessary.
  • Return product and bottles to designated shelves when required.
  • Perform closing duties which can vary from trash disposal to general tidy up as directed by a Cash Supervisor.

Requirements

  • Previous experience working with processing cash, debit and credit transactions an asset.
  • Enjoys working with customers and the public.
  • Remaining attentive, focused, and calm in an often busy environment.
  • Detail-oriented and has the ability to prioritize workload.
  • Must have a flexible schedule that includes evenings and weekends.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only short-listed candidates will be contacted.

Part-time Juice Bar Staff (16-32 hours/week), Danforth location

JOB SUMMARY

At The Big Carrot Natural Food Market, Juice Bar Staff are responsible for providing exemplary customer service, quality drinks and products, and maintaining a clean and comfortable juice bar environment.

JOB DESCRIPTION

  • Function effectively by balancing tasks in a fast paced environment while making sure to pay attention to detail.
  • Delivers excellent customer service and product knowledge to all Juice Bar customers.
  • Producing and serving quality juices and drinks for customers.
  • Using equipment safely and in the method trained by the Juice Bar manager and supervisor.
  • Maintain a clean and organized workplace.
  • Process cash, debit and credit transactions.
  • Perform closing duties which can vary from compost and trash disposal, general cleaning, and storing of equipment.
  • Contributes to a positive work environment.

SKILLS, KNOWLEDGE, and EXPERIENCE

  • Previous experience in food services (esp. coffee barista or juice bar experience) are an asset
  • No specific educational requirements
  • Ability to understand and carry out oral and written instructions, and to request for clarification when needed
  • Strong interpersonal and communication skills
  • Ability to work as part of a team
  • Must be available evenings and weekends

PHYSICAL REQUIREMENTS

  • Standing for an extended period of time with frequent walking over short distances
  • Occasional stooping, kneeling, turning, and twisting.
  • Occasional pushing, pulling, lifting, or carrying up to 40 lbs.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only short-listed candidates will be contacted.