Work with Us

The Big Carrot Natural Food Market is a great place to work and grow. We understand that our employees ultimately make us who we are. We strive to employ passionate and engaged individuals from diverse backgrounds who through their passion and character bring our vision, food, and community closer together.

All our most current job openings are listed below. Simply click on APPLY NOW to attach your resume and cover letter

We would like to thank you for choosing The Big Carrot. Please remember only qualified candidates will be contacted for an interview.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Full-time Produce Assistant Manager Danforth Location

Job Summary:

The primary function of the Produce Assistant Manager is to provide overall day-to-day operational functionality of the department in the absence of the Produce Manager; to ensure adequate receiving, stocking, rotation and preparation of produce and bulk items; to meet objectives for sales, inventory turns, labour, product selections and customer service.

Major Responsibilities:

At the discretion and/or in the absence of the Produce Manager, duties may include:

  • Oversees department staff supervision, scheduling, task delegation, stock movement and rotation, equipment function, and departmental cleanliness as per departmental and store policies and procedures.
  • Makes observations and documents day-to-day running of the department and confers with Department Manager on a regular basis regarding the state of the department.
  • Attends all Department and Manager Meetings if and when required.
  • Offers prompt and courteous customer service, field customer complaints, solves customer conflicts, and proactively determines customer needs.
  • Creates a positive environment amongst department employees, motivates staff to take responsibility and to make decisions based on experience.
  • Participates in purchasing product, budgeting, and/or analyzing departmental financials.
  • Keyholder responsibilities include but are not limited to ensuring store-wide opening or closing tasks are met; acting as management representative in situations requiring manager intervention (e.g. staffing issues, customer complaints, equipment failure, messages for management personnel)
  • Adheres to all operational and health & safety policies and procedures, the Occupational Health & Safety Act, and any organic compliance standards and procedures.
  • Perform any other job-related and/or managerial tasks at the discretion of the Produce Manager or Store Manager.

 

Skills/Attributes Required:

  • Knowledge of current trends in the natural foods industry.
  • Has the experience and ability to read and understand financial statements.
  • Outstanding leadership, organizational and communication skills. (Required to deliver effective direction, relay strategic information, and discipline.)
  • Computer skills (PC applications; email; Excel, etc.)
  • Ability to create a positive working environment that fosters creativity and problem solving.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.
  • As keyholder, may work indoor and outdoor in all seasons and varying temperatures, some heavy lifting required (up to 55lbs); excellent customer service skills required.
  • Must be available evenings and weekends.

 

Education/Experience Required:

  • 1-2 years of relevant retail management experience in a grocery setting.
  • Relative management college level diploma an asset.

Only qualified candidates will be contacted for an interview.

The Big Carrot Natural Food Market is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

Part- time Meat Cutter (Meat Facility) 24-32 hours/week

Job Summary:

The Meat Cutter is responsible for receiving and processing product and facilitating the appropriate shipping of stock to the store locations. Staff are also responsible for providing excellent customer service and maintaining a clean and comfortable store environment.

Responsibilities:

  • The meat cutter is responsible for receiving, storing, processing, weighing, pricing, and shipping of meat department products.
  • Cuts, trims, wraps and prepares meat and meat products to department standards using the meat wrapper,  band saw, knives and meat grinder.
  • Delivers excellent, friendly, customer service.
  • Maintains a clean, neat and organized workplace and shelf/display space with appropriate labelling.
  • Performs closing/cleaning duties which can vary from compost and trash disposal, to general cleaning and storing of equipment 
  • Communicates information to the Meat department supervisors, so the department can respond as necessary.
  • Adheres to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
  • Any other job-related tasks as required by the Meat Facility Program Manager. 

Qualifications:

  • Previous meat room and customer service experience an asset
  • Must have a flexible schedule that may includes evenings and weekends
  • Positive customer service attitude
  • Dexterity to lift and maneuver loads of up to 50 lbs.
  • Ability to work in close quarters and perform repetitive tasks in varying environmental conditions.
  • Must wear CSA-approved steel toed shoes while on duty

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Customer Service Representative/Nutritionist (Southwood) PT 16 to 24 hr/week including weekends

JOB SUMMARY

The primary function of the Customer Service Representative /Nutritionist is to provide overall frontline customer care through clear communication with customers, staff, and the Department Manager, and to effectively deliver, as needed, one-to-one and group information either in a preventative health or a service capacity. 

JOB DESCRIPTION

Customer Service Responsibilities

  • Excellent customer care aptitude in all avenues of customer interaction
  • Research and regularly update customer service handout sheets 
  • Process customer requests (i.e mail outs, online orders, cooking class enrolment, etc.)
  • Receive, stock, and face appliances/books/other department products
  • Following opening, closing and cleaning procedures
  • Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability; retrieve desired items or provide personal shopping assistance

Nutritionist Responsibilities

  • Research general association between diet, disease and health
  • Producing (regularly reviewing and updating) handouts for customers based on various health/diet related research
  • Providing health and wellness advice and promotion of healthy eating and lifestyle pertaining to various health-related issues (advising on specific diets and dietary needs)
  • One-to-one or group store tours on various health or industry topics
  • Being well-versed in current products, trends, and food issues as well as the store’s active projects 

SKILLS, KNOWLEDGE, and EXPERIENCE

  • A degree in Holistic Nutrition from an accredited institution
  • Minimum of 1 year experience in customer service field
  • Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset
  • Teamwork skills; good interpersonal, communication and social skills
  • Ability to multi-task and prioritize multiple demanaldi@thebigcarrot.cads

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Part-Time Body Care Consultant (Danforth) 25 to 32 hours/week, evenings and weekends

Job Summary

The role of the Body Care Consultant / CSR is to provide excellent customer service, maintain the appearance of the sales floor, and contribute to a positive and productive working / shopping environment.

Job Duties

  • Approach customers and provide confident, friendly, and informative customer service
  • Accurately and quickly ring through purchases
  • Prioritize and carry out tasks on daily To Do lists
  • Stocking and receiving when necessary as per departmental policy and procedures
  • Attend trainings and keep up-to-date on product knowledge
  • Attend staff meeting and keep up-to-date on department changes
  • Observe all policies and procedures concerning the store operations, Body Care department, and health & safety
  • Adheres to and enforces the operational store policies and procedures, health & safety policies and procedures, the Occupational Health and Safety Act, and Standards Compliance procedures.
  • Any other duties as required by the manager or the supervisor on duty

Skills/Attributes Required:

  • Experience in working with make-up, hair care, essential oils and/or other esthetic fields is an asset
  • Ability to communicate effectively within the department
  • Ability to work and collaborate with other employees and management, as well as being able to work independently
  • Demonstrate good work ethic and initiative, contributing to a supportive and friendly work environment

Education/Experience Required:

  • Previous customer service / retail experience
  • Previous experience working in a natural health retail environment an asset
  • Knowledge of body care and/or cosmetic products in the natural health industry.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Full Time - Kitchen Supervisor (33 to 37.5 hours/wk) Danforth

Job Summary

The Kitchen Supervisor is responsible for the supervision and training of kitchen staff, in addition to the production, quality assurance, and profitability of all menu items. Reporting directly to the Food Services Manager, the Kitchen Supervisor will assist in the creation of recipes, supervise line cooks to ensure quality control, and ensure compliance to organic standards.

 

Job Duties

  • Supervise all kitchen personnel to ensure correct department prep and cooking methods and procedures are followed.
  • Assist in food preparation when required.
  • Ensures proper storage method of food ingredients in their designated area and ensuring that they are rotated properly.
  • Safely uses kitchen equipment which includes, but are not limited to, dishwasher, oven, stove (gas top), knives, robocoup, hand shredder, and small grader.
  • In order to adhere to food health and safety standards, maintain a clean and safe work area and ensure proper cleaning of kitchen equipment.
  • Handles and trains other staff to clean kitchen equipment carefully and safely to prevent damage or injury.
  • Prioritize and delegate tasks in kitchen layout and prep.
  • Works efficiently and effectively with other staff members to uphold organic standards while producing the highest quality food items.
  • Provide excellent customer service when in contact with customers or other staff.
  • Assist with menu planning and maintaining a high level of quality and profitability in all food offerings.
  • Provide input in the development of new menu items.
  • Understand and observe all policies & procedures with regards to operations, health & safety, and the Occupational Health & Safety Act
  • Any other job related duties assigned by the Food Services Manager

 

Skills/Attributes Required:

  • Effective interpersonal, oral, and written communication skills.
  • Willingness to be flexible with roles to include interactions with customers and other guests.
  • Ability to work under pressure and take initiative in a fast paced kitchen environment.
  • Positive attitude and ability to provide constructive feedback in the supervision and direction of line cooks and kitchen attendants.

 

Experience Required:

  • Minimum 1 year of previous cook experience.
  • Supervisory/management experience is an asset.
  • Experience in preparing vegetarian dishes and/or working with organic foods is an asset.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Permanent Part time - Meat Wrapper (Up to 24 hours/wk) Danforth and Southwood

Job Summary:

The Meat Wrapper is responsible for receiving and processing product and coordinating the appropriate flow of stock onto the floor. Staff are also responsible for providing excellent customer service and maintaining a clean and comfortable store environment.

Major Responsibilities:

  • The meat packer is responsible for receiving, storing, wrapping, weighing, pricing, and rotation of meat department products which include pre-packaged deli and frozen items.
  • Delivers excellent, friendly, customer service and product knowledge to customers.
  • Maintains a clean, neat and organized workplace and shelf/display space with appropriate labelling.
  • Involves working in both coolers and freezers; temperature extremes in working environment.
  • Involves moving or lifting objects of various weights (up to 50lbs) and sizes.
  • Involves standing for extended periods of time.
  • Exposure to sharp objects, large machinery.
  • Adheres to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
  • Any other job-related tasks as required by the Meat Department Manager.

Skills, Knowledge and Experience:

  • No previous education required
  • Previous meat room and customer service experience an asset.
  • Must have a flexible schedule that includes evenings and weekends.
  • Positive customer service attitude.
  • Dexterity to lift and maneuver loads of up to 50 lbs.
  • Ability to work in closed quarters and perform repetitive tasks in varying environmental conditions.
  • Must wear CSA-approved steel toed shoes while on duty.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Part time - Juice Bar Staff (24 to 32 hours/wk) Danforth

Job Summary

Juice Bar Staff are responsible for providing exemplary customer service, quality drinks and products, and maintaining a clean and comfortable juice bar environment.

Job Duties

  •  Function effectively by balancing tasks in a fast paced environment while making sure to pay attention to detail.
  •  Delivers excellent customer service and product knowledge to all Juice Bar customers.
  •  Producing and serving quality juices and drinks for customers.
  •  Using equipment safely and in the method trained by the Juice Bar manager and supervisor.
  •  Maintain a clean and organized workplace.
  •  Process cash, debit and credit transactions.
  •  Perform closing duties which can vary from compost and trash disposal, general cleaning, and storing of equipment.
  •  Contributes to a positive work environment.

Skills/Attributes Required:

  • Previous experience in food services (esp. coffee barista or juice bar experience) are an asset
  • No specific educational requirements
  • Ability to understand and carry out oral and written instructions, and to request for clarification when needed
  • Strong interpersonal and communication skills
  • Ability to work as part of a team
  • Must be available evenings and weekends

Physical Requirements:

  •  Standing for an extended period of time with frequent walking over short distances
  •  Occasional stooping, kneeling, turning, and twisting.
  •  Occasional pushing, pulling, lifting, or carrying up to 40 lbs.

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview. 

Part time, 6 Months - Cashier (Up to 30 hours/wk) Danforth

Job Summary

The primary function of the cashier is to provide overall exceptional customer service for the Big Carrot by facilitating a pleasant shopping experience while processing transactions of customer purchases. 

Job Duties

  • Provide excellent customer service by interacting with customers in a friendly, familiar and efficient manner.
  • Perform all transactions as accurately as possible, keeping debit and credit receipts neatly placed in the sections provided. 
  • Ensure manufacturer’s coupons are examined and processed accurately.
  • Process refunds as per Cash Department best practices.
  • Bag groceries neatly and efficiently if required.
  • Prior to starting shift ,when possible, check for new products daily (especially in the Produce Department).
  • Notify supervisor of any customer complaints and concerns, price discrepancies,  and equipment problems and/or tech issues that arise.
  • Update lost grocery file as necessary.
  • Return product and bottles to designated shelves when required.  
  • Direct customers to Customer Service for returns, complaints, and other situations that warrant longer explanation unrelated to the cash front.
  • Assist other cashiers when free and as needed.
  • Arrive for the start of shift on time and ready to work. Remember to give yourself a few minutes to get settled and look over product skus and codes.
  • Make sure to follow posted schedules unless otherwise advised.
  • Perform closing duties which can vary from trash disposal to general tidy up as directed by a Cash Supervisor.
  • Observe the policies and procedures regarding store operations and the health and safety policy.
  • All other duties as required by the department manager.

 

Skills/Attributes Required:

  • Enjoys working with customers and the public
  • Attention to detail
  • Remaining attentive, focused, and calm in an often busy environment
  • Ability to prioritize workload

 

Education/Experience Required:

  • No previous education required
  • Previous experience working with processing cash, debit and credit transactions an asset

 

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.