Work with Us

The Big Carrot Natural Food Market is a great place to work and grow. We understand that our employees ultimately make us who we are. We strive to employ passionate and engaged individuals from diverse backgrounds who through their passion and character bring our vision, food, and community closer together.

All our most current job openings are listed below. Simply click on APPLY NOW to attach your resume and cover letter

We would like to thank you for choosing The Big Carrot. Please remember only qualified candidates will be contacted for an interview.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Customer Service Representative / Nutritionist (Danforth) (Temporary 12 months)

JOB SUMMARY

The primary function of the CSR /Nutritionist is to provide overall frontline customer care through clear communication with customers, staff, and the Department Manager, and to effectively deliver one-to-one and group information either in a preventative health or a service capacity. 

JOB DESCRIPTION

Customer Service Responsibilities

  • Excellent customer care aptitude in all avenues of customer interaction
  • Research and regularly update customer service handout sheets 
  • Process customer requests (i.e mail outs, online orders, cooking class enrolment, etc.)
  • Receive, stock, and face appliances/books/other department products
  • Following opening, closing and cleaning procedures
  • Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability; retrieve desired items or provide personal shopping assistance

Nutritionist Responsibilities

  • Research how the body’s functions are affected by nutrient supply and metabolism; general association between diet, disease and health
  • Producing (regularly reviewing and updating) handouts for customers based on various health/diet related research
  • Providing health and wellness advice and promotion of healthy eating and lifestyle pertaining to various health-related issues (advising on specific diets and dietary needs)
  • One-to-one or group store tours on various health or industry topics
  • Being well-versed in current products, trends, and food issues as well as the store’s active projects 
  • May participate in Educational Outreach Program, as needed, as per Outreach Coordinator

SKILLS, KNOWLEDGE, and EXPERIENCE

  • A degree in Holistic Nutrition from an accredited institution
  • Minimum of 1 year experience in customer service field
  • Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset
  • Teamwork skills; good interpersonal, communication and social skills
  • Ability to multitask and prioritize multiple demands

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.