Job Summary:

The primary function of the cashier is to provide overall exceptional customer service for the Big Carrot by facilitating a pleasant shopping experience while processing transactions of customer purchases.

Responsibilities:

• Provide excellent customer service by interacting with customers in a friendly, familiar and efficient manner.
• Perform all transactions as accurately as possible, keeping debit and credit receipts neatly placed in the sections provided.
• Ensure manufacturer's coupons are examined and processed accurately.
• Process refunds as per Cash Department best practices.
• Bag groceries neatly and efficiently if required.
• Prior to starting shift ,when possible, check for new products daily (especially in the Produce Department).
• Notify supervisor of any customer complaints and concerns, price discrepancies, and equipment problems and/or tech issues that arise.
• Update lost grocery file as necessary.
• Return product and bottles to designated shelves when required.
• Direct customers to Customer Service for returns, complaints, and other situations that warrant longer explanations unrelated to the cash front.
• Assist other cashiers when free and as needed.
• Arrive for the start of shift on time and ready to work. Remember to give yourself a few minutes to get settled and look over product skus and codes.
• Make sure to follow posted schedules unless otherwise advised.
• Perform closing duties which can vary from trash disposal to general tidy up as directed by a Cash Supervisor.
• Observe the policies and procedures regarding store operations and the health and safety policy.
• All other duties as required by the department manager.

Skills, Knowledge and Experience:

• No previous education required
• Previous experience working with processing cash, debit and credit transactions an asset
• Enjoys working with customers and the public
• Attention to detail
• Remaining attentive, focused, and calm in an often busy environment
• Ability to prioritize workload
• Flexibility of schedule (weekends and evenings)

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time

Experience:

• Customer service: 1 year (required)
• Cashier: 1 year (required)

Work Location: In person

Pay: $17.60 per hour

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Job Summary:

The main responsibility of the Wholistic Dispensary Consultant is to provide excellent customer service using their product knowledge, expertise in their field of study, engaged customer interaction and positive attitude.

Responsibilities:

• Provide a prompt, pleasant and educated customer service experience.
• Apply consultation experience to assess customer’s requirements, active listening, educated product information and balanced closing sales techniques.
• Maintains up-to-date and clear communication and professional relationships with other staff as well as the Wellness Managers and Supervisors via all modes of communication (e.g. verbally, staff log, etc.)
• Process point of sales transactions quickly, accurately and efficiently.
• Stock products and perform other required duties in times of low customer traffic
• Follow department cleanliness requirements.
• All other duties as required by the Wellness Manager and Supervisors.

Skills, Knowledge and Experience:

• Knowledge of supplements a requirement (e.g. general uses, relation to health conditions, brands)
• Certification or diploma in Nutrition / Wholistic Health (e.g. ND, Homeopathy, Herbalist, TCM etc.) required.
• Naturopathic students in Year 2 or above also qualify.
• Previous experience working as a natural health care consultant or clinical practitioner is an asset
• Training, knowledge and/or awareness of Canadian Organic Standards, genetically engineered organisms, and food security is an asset.
• Customer service oriented attitude, leads by example.
• Organized, consistently follows through on commitments.
• Demonstrated ability to handle multiple demands.
• Flexibility of schedule (weekends and evening)

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Types: Part-time, Temporary

Contract length: 4 months

Education:

• DCS / DEC (preferred)

Experience:

• Health Supplements: 1 year (preferred)
• Natural Health Care: 1 year (preferred)

Work Location: In person

Pay: $18.15 per hour

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